# ImageKit "still preparing image" error even after retry

**URL:** <https://community.imagekit.io/t/imagekit-still-preparing-image-error-even-after-retry/278>\
**Category:** General\
**Created:** [May 1, 2026, 6:55am UTC](https://community.imagekit.io/t/imagekit-still-preparing-image-error-even-after-retry/278 "2026-05-01T06:55:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AyushPatel](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@AyushPatel](https://community.imagekit.io/u/AyushPatel)\
**Post date:** [May 1, 2026, 6:55am UTC](https://community.imagekit.io/t/imagekit-still-preparing-image-error-even-after-retry/278/1 "2026-05-01T06:55:52Z")

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Hello,

I am using ImageKit free plan with transformations like:

- e-retouch

- e-sharpen

- e-upscale

When I apply AI edit, I get this error:  
“ImageKit is still preparing the image. Please wait and try again.”

I have already:

- Added retry logic

- Added delay before fetch

- Tried new images and old images

- Checked internet (working fine)

But still this issue keeps happening.

Sometimes it works, sometimes it does not.

Is this normal behavior for first-time transformation or is there any fix?

Because I had edited yestarday more than 20 images and it all edited but why it started showing this error is any getting this error and when it will fix

Thank you.

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**Author:** ![Demo](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Demo](https://community.imagekit.io/u/Demo)\
**Post date:** [May 5, 2026, 11:12am UTC](https://community.imagekit.io/t/imagekit-still-preparing-image-error-even-after-retry/278/2 "2026-05-05T11:12:43Z")

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Hi

AI Transformations can take time to apply for the first time depending on input image / resolution, and the AI operation. Usually it would work after a few seconds. Please check - [AI Transformations (beta)](https://imagekit.io/docs/ai-transformations#limitations-and-considerations).

Also confirm that your free account has sufficient extension units available to process new AI transformations.
