# URL to image not working

**URL:** <https://community.imagekit.io/t/url-to-image-not-working/251>\
**Category:** Image API\
**Created:** [January 20, 2026, 10:51am UTC](https://community.imagekit.io/t/url-to-image-not-working/251 "2026-01-20T10:51:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JacobNobili](https://avatars.discourse-cdn.com/v4/letter/j/ccd318/32.png) [@JacobNobili](https://community.imagekit.io/u/JacobNobili)\
**Post date:** [January 20, 2026, 10:51am UTC](https://community.imagekit.io/t/url-to-image-not-working/251/1 "2026-01-20T10:51:17Z")

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Occasionally when I upload my images to imagekit they dont actually work. I have to delete every folder and try again every time. This has happened again. I uploaded 4 folders. On imagekit I have a URL as “[https://ik.imagekit.io/hscfnpsfds/topath/photo.png”](https://ik.imagekit.io/hscfnpsfds/topath/photo.png%E2%80%9D). This will lead to a page called not found even though it has been uploaded to imagekit.

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<div class="post-metadata">

**Author:** ![imagekit\_admin](https://avatars.discourse-cdn.com/v4/letter/i/76d3ee/32.png) [@imagekit\_admin](https://community.imagekit.io/u/imagekit_admin)\
**Post date:** [January 22, 2026, 8:07am UTC](https://community.imagekit.io/t/url-to-image-not-working/251/2 "2026-01-22T08:07:17Z")

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This shouldn’t be the case. Please reach out to [support@imagekit.io](mailto:support@imagekit.io) with more details and actual URLs and screenshots so that we can investigate this further.