URL to image not working

Occasionally when I upload my images to imagekit they dont actually work. I have to delete every folder and try again every time. This has happened again. I uploaded 4 folders. On imagekit I have a URL as “https://ik.imagekit.io/hscfnpsfds/topath/photo.png”. This will lead to a page called not found even though it has been uploaded to imagekit.

This shouldn’t be the case. Please reach out to support@imagekit.io with more details and actual URLs and screenshots so that we can investigate this further.