Hello ImageKit Team and Community Members,
I am facing an issue regarding my old ImageKit account and need assistance.
Problem Details:
I previously had an ImageKit account registered with my email address.
Accidentally, I have deleted the prev ImageKit account.
As suggested in the support response, I tried creating a new ImageKit account with a new email.
However, when I attempt to use a new email to create the account with the same username, the system shows an error like: “Please change the Username” / “Use another Username”
Although I used the free version of the Imagekit
It seems that my old username is still reserved in the system.
What I Need:
Help with account recovery verification, OR
Release of my old username so I can create a new account using the same credentials.
I am willing to provide any necessary verification details (old username, project details, etc) to prove account ownership.
Please guide me on the proper steps to resolve this issue.
I would appreciate assistance from a human support agent if possible.
Thank you in advance for your support.
Best regards,
Rakibur Rahman