We are seeing a sudden and unexpectedly high increase in bandwidth usage on our ImageKit account and would appreciate your help investigating this.
As shown in the attached screenshot, the dashboard reports approximately 43.23 GB bandwidth usage for just one day. However, when we total the bandwidth shown under the browser/user-agent breakdown, the total does not match the overall bandwidth figure.
Only the first day of july , the usage has already increased significantly. In our review, a large portion of traffic appears to be coming from browsers such as Safari, Facebook, Chrome, Chrome Mobile, and bots. We are concerned that there may be unwanted traffic, automated bot requests, hotlinking, or other miscellaneous usage accessing our ImageKit URLs.
Could you please help us with the following?
- Confirm the detailed reason for the 43.23 GB bandwidth usage, including any traffic not reflected in the browser/user-agent report.
- Identify whether any unusual IP addresses, bots, crawlers, referrers, URLs, or transformations are responsible for the high bandwidth consumption.
- Confirm whether ImageKit counts cache misses, repeated requests, transformations, or bot traffic differently in the total bandwidth calculation.
- Let us know if there is any way to view a detailed URL-wise, IP-wise, referrer-wise, or request-level bandwidth report.
- Advise how we can prevent unexpected bandwidth charges in the future.
- Confirm whether ImageKit provides any bot restriction, rate limiting, hotlink protection, signed URLs, referrer restrictions, IP restrictions, URL expiry, or other security controls to prevent unauthorized usage of our media URLs.
- Please also advise on the best recommended configuration to secure our ImageKit URLs and restrict unwanted bot or third-party access.
This sudden increase may result in unexpected billing, so we would appreciate it if you could review this on priority and share your findings.