I canceled my subscription mid-month but was still charged. Why?

General
1

I have not used much I guess. But full amount was charged.

2

ImageKit bills you after you’ve used the service, not at the start of the month. This means that any usage during a given month is calculated and charged at the beginning of the next month.

So, if you cancel your subscription in the middle of the month, you’ll still be charged for:

  • The base plan fee for that month.
  • Any extra usage (overages) beyond your plan limits.

This final bill is usually created on the day you cancel your subscription.

Note: if your usage stayed within the Free Plan limits you might be eligible for a refund. Feel free to contact our support team at support@imagekit.io, and we’ll be happy to help.